We presented the technical proposal called Tourist Information Centers Management of the City of Buenos Aires for Instituto de Enseñanza La Suisse-CEPEC which aims to promote improved quality of service. The educational institution La Suisse-CEPEC submitted this proposal before the official tourism agency of the City of Buenos Aires with the purpose to take on the management of the Tourist Information Centers. The document included diagnosis of the current services, the proposal of the system restructuring, the new services offered and the project of a quality management system.
Customer: Instituto de Enseñanza La Suisse-CEPEC.
Location: Autonomous City of Buenos Aires, Argentina.